1. Website Development Process: 2 - Defining the secondary objectives

... and requests, you actually have accomplished some secondary objectives for your company's website: reducing staff time on routine operations by providing this information on the site.  This is also true ...

2. Website Development Process: 1 - Setting the primary purpose

... a means for attaining the true objectives. "Providing information" cannot be the objective of itself, even when the objective cannot be clearly defined. There is an important difference between providing ...